Shipping policy

Shipping Policy

At PepCools, we aim to deliver your order as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Shipping Times

Estimated delivery times (business days):

• Australia: 6–12 business days

• United Kingdom: 7–14 business days

• United States: 10–18 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak periods.

Shipping Method

Orders are shipped via international air express from our suppliers.

Tracking

Once your order is shipped, you will receive a tracking number via email.

Customs & Duties

International orders may be subject to customs duties or taxes imposed by your local government. These charges are the responsibility of the customer.

If you have any questions about shipping, please contact us at connect@pepcools.com